INSIGHTS
AND
INNOVATIONS

NOT FOR PROFIT

Through years of partnering with Not For Profit organisations to deliver great outcomes, SPP has come to know the sector intimately. NFPs are facing seismic changes in their environment including increasing donor expectations, changing government funding & rising input costs.

SPP has helped many NFPs respond to these challenges with impactful change through close partnership. Most NFPs are choosing to adopt a mix of defence and attack strategies.

CRM for NFP – Challenges and opportunities

The Not-For-Profit sector faces a range of challenges relating to management of and engagement with donors and volunteers and other stakeholders. A sophisticated Client Relationship Management (CRM) strategy can help to address many issues and opportunities:

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Scale does matter – insights into operations at leading NFPs

The 2015 SPP Benchmarking Study has been developed to provide a better understanding about the operation and financial outcomes of the participants. It provides insight into current industry challenges and performance and enables a comparison on the approaches used to tackle common issues.

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